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Practical answers for planning eye care.
These answers explain the website and visit process. Clinical advice is always based on an individual examination.
No. Share your eye concern and preferred centre. The appointment team can help route the request to an appropriate available ophthalmologist.
Bring current spectacles, previous prescriptions or scan reports, a list of regular medicines, and relevant medical history. Ask whether dilation is likely if you plan to drive.
Not always. Dilation depends on your symptoms, age, eye history and what the ophthalmologist needs to examine. The clinical team will advise you.
The time varies because some visits need dilation, imaging or additional measurements. The centre team can give practical guidance when confirming your appointment.
Sudden vision loss, severe eye pain, a significant injury, chemical exposure, or new flashes with a curtain-like shadow needs urgent in-person assessment.
Arrange an examination if you notice squinting, an eye turning, headaches with near work, sitting very close to screens, frequent rubbing, poor school performance or concern from a paediatrician or teacher.
An examination is required to confirm whether cataract is causing the visual problem. When cataract meaningfully affects vision and daily life, the ophthalmologist discusses surgical options and suitability.
Glaucoma assessment can involve eye pressure, optic nerve evaluation and visual-field or imaging trends. Follow-up helps the doctor judge stability over time.
No. The website sends an enquiry to the care team. Your appointment is confirmed only after the team checks the centre, specialist and available time.
Yes. Choose General eye check-up or Not sure, select your preferred centre and briefly describe the concern.
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